DAMANUS

PRIVACY POLICY

MB „Damanus“ Privacy policy

1. General provisions

1. 1.1 This privacy policy (hereinafter referred to as the ” Policy“) governs the principles of the processing of personal data by MB “Damanus”, legal entity code 306271716 (hereinafter referred to as “we”, “Company”), when you visit or purchase goods on our website https://damanus.eu (hereinafter referred to as the ” Site“).
2. 1.2 We aim to ensure that purchasers of our goods, visitors to the Website and other persons whose personal data we process have full confidence in the Company and are transparently informed about how we process their data.
3. 1.3 This Policy has been drawn up in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“General Data Protection Regulation”, ” GDPR“), the Law on the Legal Protection of Personal Data of the Republic of Lithuania (” LDPD“), and other legal acts of the European Union and the Republic of Lithuania. The terms used in the Policy shall be understood as defined in the GDPR and the DPAA.

2. Collection, processing, storage of personal data

1. 2.1 Please read this Policy carefully. When you visit the Website, purchase goods offered by us or otherwise use our services, this Policy will be directly applicable to the collection, processing and, in the cases provided for in the Policy, the transfer of your personal data to the recipients of data.
2. 2.2 You are responsible for ensuring that the personal data you provide to us is accurate, true and complete. Entering data that is known to be inaccurate is a breach of the Policy. If your personal data changes, you must inform us. Under no circumstances shall we be liable for any damage caused to you and/or third parties as a result of you having provided incorrect and/or incomplete personal data, or your failure to apply for the data to be updated and/or amended following a change in the data.
3. 2.3 In certain cases, we may disclose your information to other entities:
   1. 2.3.1. to comply with the law or in response to a compulsory legal process (e.g. a court order to provide data);
   2. 2.3.2. to confirm the lawfulness of our actions;
   3. 2.3.3. To protect our rights, property or safety;
   4. 2.3.4. In other cases, with your consent or at your lawful request.

3. Processing of personal data for the purposes of providing goods/services

1. 3.1 The Company processes the following personal data of Customers and, in the case of legal persons, representatives for the purpose of contacting Customers and providing goods/services:
   1. 3.1.1. Name;
   2. 3.1.2. surname;
   3. 3.1.3. company name;
   4. 3.1.4;
   5. 3.1.5. telephone number;
   6. 3.1.6. residential address;
   7. 3.1.7. Customer’s email address;
   8. 3.1.8. Delivery address;
   9. 3.1.9. Current account number;
   10. 3.1.10. Other information necessary for the provision of the goods/services.
2. 3.2 The Company receives the data directly from you.
3. 3.3 Legal grounds for processing personal data: the conclusion and performance of a contract, the fulfilment of a legal obligation imposed on the Company to properly record transactions, the Company’s legitimate interest in providing services to its customers.
4. 3.4 Your personal data may be transferred to third parties (e.g. to a transport company for the purpose of delivering goods) if this is necessary for the performance of contracts.

4. Sending newsletters

1. 4.1 After you have given your consent, we will send newsletters to the email address you have provided.
2. 4.2 Accordingly, if you subscribe to the Company’s newsletters, you consent to the processing of your personal data for the purpose of sending the newsletters.
3. 4.3 You can subscribe to the newsletter on the Website by entering your personal data in the subscription fields of the newsletter and clicking on the newsletter subscription link.
4. 4.4 The Company processes the following personal data:
   1. 4.4.1. name;
   2. 4.4.2;
   3. 4.4.3. city;
   4. 4.4.4 Country;
   5. 4.4.5. email address.
5. 4.5 Legal basis for processing personal data: your consent.
6. 4.6 The company uses data processors to whom it transfers personal data: companies providing newsletter services.
7. 4.7 You have the right to withdraw your consent to the sending of newsletters by e-mail at any time, without affecting the lawfulness of the processing of the data based on your consent prior to the withdrawal of your consent.

5. Responding to enquiries

1. 5.1 By using the Website, you have the opportunity to create your shopping cart and send the corresponding request to the Company. The Company’s manager will contact you about the terms and conditions of delivery of the goods upon seeing your request.
2. 5.2 Accordingly, if you send an enquiry, you consent to the processing of your personal data for the purpose of responding to the enquiry made.
3. 5.3 Where you have given your consent, we will send you newsletters and/or special offers by email to the email address provided.
4. 5.4 For the purpose of responding to your request, the Company processes the following personal data:
   1. 5.4.1;
   2. 5.4.2;
   3. 5.4.3. company name;
   4. 5.4.4. telephone number;
   5. 5.4.5 Email address;
   6. 5.4.6. delivery address;
5. 5.5 Legal basis for processing: your request to enter into a contract (making an enquiry about purchasing goods).
6. 5.6 We do not provide data processed for the purpose of responding to requests made on the Website to third parties.

6. Submitting feedback

1. 6.1 You have the right to provide feedback about the Company, its services or the goods it sells on the Website.
2. 6.2 For this purpose, the Company processes the following personal data about you:
   1. 6.2.1;
   2. 6.2.2. email address;
   3. 6.2.3. the subject of the feedback;
   4. 6.2.4;
   5. 6.2.5. other information you provide.
3. 6.3 Legal basis for processing: the Company’s legitimate interest in receiving your evaluation of the Company’s performance.
4. 6.4 We do not publish the information and personal data you provide in the public domain. Your opinion is important to us as we strive to continuously improve the quality of the Company’s services and customer care.
5. 6.5 We do not provide data processed for the purpose of providing feedback to third parties.

7. Cookies

1. 7.1 A cookie is a small text file that our website https://damanus.eu (the “Website”) stores on your computer or mobile device when you visit the Website.
2. 7.2 We use cookies to improve the functionality of our Website, to make it easier for you to use and to personalise your browsing experience and the content you see. A cookie allows the Website to “remember” your actions and preferences (such as your login name, language, font size and other display options) for a certain period of time without you having to re-enter them each time you visit the Website or browse through the different pages of the Website.
3. 7.3 Cookies are used in connection with some of the Site’s video content to provide anonymous statistical data about how you found the Site and what video content you viewed.
4. 7.4. Cookies used by the Website and their purpose:
   1. 7.4.1.Analytical cookies help to improve the functionality of the Website and ensure that you find the information you need. Analytical cookies help us analyse what we are doing right and what we need to improve. The information collected by analytical cookies is generic and not personalised. Analytical cookies may be used to evaluate the targeting of promotional measures;
   2. 7.4.2 Functional cookies identify when you revisit the Site, help to personalise content and to bookmark your preferences;
   3. 7.4.3. targeting cookies record your visits to the Website and other websites and tailor the advertising shown to you to your needs.
5. 7.5 The first time you visit the Website, a cookie message will pop up to tell you why the Website uses cookies.
6. 7.6 By continuing to use the Website after the cookie notice, you agree to the use of cookies for the purposes set out above.
7. 7.7 In order to manage your cookie settings you can:
   1. 7.7.1. refuse some or all cookies;
   2. 7.7.2. configure your browser to ask for permission before accepting the use of cookies;
   3. 7.7.3. withdraw your consent to our use of cookies at any time.
   4. 7.8 You can take the steps set out in clause 7.7 by changing the settings on your internet browser so that it does not accept cookies. How you do this depends on the operating system and web browser you are using.
   5. 7.9 You can find detailed information about cookies, their use and the possibility of refusing them at https://AllAboutCookies.org or https://google.com/privacy_ads.html.
   6. 7.10. If you refuse cookies, the functionality of some of the Website’s services may be limited.
   7. 7.11. Detailed information about the use of cookies on the Website is available at https://damanus.eu/privacy-policy.

8. Procedures and time limits for storing personal data

1. 8.1 When processing and storing your personal data, we implement organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure or any other unlawful processing.
2. 8.2 We apply different retention periods for personal data depending on the purpose for which your specific personal data is processed.
3. 8.3 We apply the following retention periods to personal data:

No. Purpose of the processing of personal data Storage period

1. Processing of personal data for the purposes of providing goods/services during the performance of the Contract and for 3 years after the end of the Contract

2. Sending newsletters (direct marketing) 5 years after consent

3. Responding to requests 1 year after receipt of the request

4. Providing feedback 1 year after receiving feedback

1. 8.4 Exceptions to the above retention periods may be made to the extent that such exceptions do not infringe your rights as a data subject, are in accordance with legal requirements and are justified and properly documented.
2. 8.5 In the event that certain of your personal data is necessary for the establishment, exercise or defence of legal claims, we will retain it to the extent that it is necessary for the achievement of such purposes in accordance with judicial, administrative or extrajudicial proceedings.

9. Your rights

1. 9.1 You have the right at any time, upon request, to have access to your personal data processed by us and to find out how it is processed, to request the rectification of incorrect, incomplete or inaccurate personal data, to request the suspension of the processing of your personal data, except for the storage of your personal data, in case of processing of your personal data in violation of the requirements of the legislation.
2. 9.2 To the extent that the processing of personal data is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of the processing based on consent prior to the withdrawal of consent.
3. 9.3 You may exercise your rights by submitting a request in writing to info@damanus.lt or by sending a written request by post to MB Damanus, Smalinės g. 25-1, Vilnius.

10. Contact information and complaint procedure

1. 10.1. If you have any questions regarding the protection of your personal data, please contact us at info@damanus.lt
2. 10.2 If you are not satisfied with our response or if you believe that we are not processing your data in accordance with legal requirements, you have the right to lodge a complaint with the State Data Protection Inspectorate of the Republic of Lithuania as a supervisory authority.

11. Processing of personal data by third parties

1. 11.1 The use of third-party services, for example, by visiting our Facebook social network account, may be subject to third-party terms and conditions. For example, Facebook applies a Data Policy to all its users and visitors. Therefore, when using the services of such third parties, it is recommended that you familiarize yourself with their terms and conditions.

12. Final provisions

1. 12.1 If the Company receives excess Personal Data from you or any other data source, it shall destroy and not further process it, without accepting any liability for compliance with Data minimisation, purpose limitation and other principles relating to the processing of personal data.
2. 12.2 The legal relations relating to this Policy shall be governed by the law of the Republic of Lithuania.
3. 12.3 Amendments or changes to the Policy shall come into force from the date of their publication on the Website.
4. 12.4 If you use the Website and our services after the Policy has been updated, we will assume that you do not object and that you are aware of the changes made.

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